If your computer gives you an error message, be sure to write down as much information as possible. If you end up asking other people for help, it will be much easier if they know exactly what you've already tried. This way, you'll be able to remember exactly what you've done so you can avoid repeating the same mistakes. Once you start troubleshooting, you may want to write down each step you take. We recommend starting by using the following tips. In some cases, you may need to use several approaches before you can find a solution other problems may be easy to fix. No matter what's causing the issue, troubleshooting will always be a process of trial and error.
There are many different things that could cause a problem with your computer.
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In this lesson, we'll show you some simple things to try when troubleshooting, as well as how to solve common problems you may encounter. en/windowsbasics/working-with-flash-drives/content/ Introductionĭo you know what to do if your screen goes blank? What if you can't seem to close an application, or can't hear any sound from your speakers? Whenever you have a problem with your computer, don't panic! There are some basic troubleshooting techniques you can use to fix issues like this. Lesson 12: Troubleshooting Basic Problems
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